Legal Agreement

Terms of Service

Please read these terms carefully before using SmartCemic QESA Pro services.

Effective: December 1, 2024
Last Updated: December 1, 2024

Key Terms at a Glance

Important highlights from our Terms of Service

18+ Required

Users must be 18 or older, or 13+ with parental consent

Not Medical Advice

Device is for wellness, not diagnosis or treatment

30-Day Guarantee

Full refund within 30 days for new subscriptions

1-Year Warranty

Limited warranty covering manufacturing defects

Critical Medical Disclaimer

By using SmartCemic QESA Pro, you acknowledge and agree to the following important limitations:

NOT a substitute for professional medical advice
Do NOT use for insulin dosing decisions
NOT FDA-approved for diabetes treatment
Call 911 for medical emergencies

Acceptance of Terms

By using our services, you agree to these terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and NorCemic Inc. ("Company," "we," "our," or "us") governing your access to and use of the SmartCemic QESA Pro device, mobile application, and related services (collectively, the "Services").

By creating an account, using the device, or accessing any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Important: If you do not agree to these Terms, you must not use our Services. Continued use constitutes acceptance of any updates or modifications.

Eligibility

Requirements to use SmartCemic services

To use SmartCemic QESA Pro, you must meet the following requirements:

  • Be at least 18 years of age, or 13+ with verified parental consent
  • Have the legal capacity to enter into binding agreements
  • Not be prohibited from using the Services under applicable laws
  • Provide accurate and complete registration information
  • Reside in a jurisdiction where our Services are available

Account Registration

Your responsibilities when creating an account

When creating an account, you agree to:

  • Accurate Information: Provide truthful, current, and complete information
  • Security: Maintain the confidentiality of your account credentials
  • Notification: Immediately notify us of any unauthorized access
  • Responsibility: Accept responsibility for all activities under your account
  • Single Account: Maintain only one account per person

Subscriptions & Billing

Pricing, payments, and refund policies

Subscription Plans

Basic
$29.99
per month
Clinical
$199.99
per month
Enterprise
$499.99
per month

Billing Terms

  • Auto-Renewal: Subscriptions automatically renew unless cancelled before renewal date
  • Cancellation: Cancel anytime through your account settings
  • Money-Back Guarantee: Full refund within 30 days for new subscriptions
  • Annual Discount: Annual plans receive 2 months free

Device Usage

Proper use and care of your SmartCemic device

Proper use of SmartCemic QESA Pro requires:

  • Following all setup and calibration instructions carefully
  • Keeping the device clean and properly maintained
  • Using only with the official SmartCemic mobile application
  • Installing firmware updates when available
  • Not attempting to modify, reverse engineer, or tamper with the device

Warranty Coverage: SmartCemic QESA Pro includes a 1-year limited warranty covering manufacturing defects. Physical damage, water damage, or misuse is not covered.

Acceptable Use

Prohibited activities and restrictions

You agree NOT to engage in the following prohibited activities:

  • Use the Services for any illegal or unauthorized purpose
  • Share your account credentials with others
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services
  • Resell, sublicense, or commercially exploit the Services
  • Use the device on individuals without their consent
  • Reverse engineer or decompile any software

Intellectual Property

Ownership and licensing of our technology

All intellectual property rights in SmartCemic QESA Pro, including patents, trademarks, copyrights, and trade secrets, are owned by NorCemic Inc. or our licensors.

Patent Pending: US-PENDING-QESA-2024. Our Quantum-Enhanced Spectral Analysis technology is protected by pending patent applications.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes in accordance with these Terms.

Disclaimers & Liability

Important legal limitations

Warranty Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NORCEMIC INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

Our total liability for any claims arising from these Terms or your use of the Services shall not exceed the greater of: (a) the amount you paid us in the 12 months preceding the claim, or (b) $100.

Legal Questions?

Contact our legal team for questions about these Terms of Service.

Location

Phoenix, Arizona, USA